TATCHA is pleased to provide complimentary standard shipping for all domestic orders. Standard shipping generally arrives in 3-5 business days.  If you have any trouble with your order, please don’t hesitate to contact us at or (888) 739-2932 ext 1.  TATCHA is pleased to provide complimentary international shipping for any order over $250.

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Ichi-go, ichi-e.

It means "just this one moment, once in a lifetime" and speaks to the preciousness of life's experiences, including service experiences.

At TATCHA, our customers are precious to us and we strive to provide authentic experiences that surprise and delight.

If you ever have any questions, we'd love to hear from you.  Please feel free to email us at or call our office at (888) 739-2932 ext 1. We are available Monday through Friday (excluding holidays), from 9 A.M. to 5 P.M. PST. Or, send us a note at:

300 De Haro Street, Suite 334
San Francisco, CA 94103

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Professional Makeup Artists and Aestheticians
TATCHA is proud to support the artist and beauty community. Please call (888) 739 – 2932 ext 2, for information regarding our professional program.

We are delighted to discuss retail partnership opportunities. Please email us at or call (888) 739 – 2932 ext 2 for more information.

Press inquiries are welcome to contact at any time or call (888) 739 – 2932 ext. 7.