Customer Service

Ichi-go, ichi-e. 

It means "just this one moment, once in a lifetime" and speaks to the preciousness of life's experiences, including service experiences.

At TATCHA, our customers are precious to us and we strive to provide authentic experiences that surprise and delight. 

If you ever have any questions, we'd love to hear from you.  Please feel free to fill out the form below to submit an inquiry. You can also call our office at (888) 739-2932 ext 1. We are available Monday through Friday (excluding holidays), from 9 A.M. to 5 P.M. PST.

And don't forget to sign up for our newsletter to receive exclusive offers and invitations, and be among the first to know about our newest discoveries. Sign up here. 

Professional Makeup Artists and Aestheticians
TATCHA is proud to support the artist and beauty community. Please fill out the form below with a link to your online portfolio, or call (888) 739 – 2932 ext 3, for information regarding our professional program.

Retailers
We are delighted to discuss retail partnership opportunities. Please fill out the form below and you will be contacted, or call Tiffany at (888) 739 – 2932 ext 3.

Press
Press inquiries are welcome to contact media@tatcha.com at any time or call Alexandra at (888) 739-2932 ext. 6.