Customer Service
Ichi-go, ichi-e.
It means "just this one moment, once in a lifetime" and speaks to the preciousness of life's experiences, including service experiences.
At TATCHA, our customers are precious to us and we strive to provide authentic experiences that surprise and delight.
If you ever have any questions, we'd love to hear from you.
Customers
Please feel free to email us at info@tatcha.com at any time or call our office number below.
Professional Makeup Artists and Aestheticians
TATCHA is proud to support the artist and beauty community. Please email a link to your online portfolio to Tiffany at tiffany@tatcha.com or call (888) 739 – 2932 ext 3, for information regarding our professional program.
Retailers
We are delighted to discuss retail partnership opportunities. Please email us at sales@tatcha.com or call Tiffany at (888) 739 – 2932 ext 3.
Press
Press inquiries are welcome to contact media@tatcha.com at any time or call our office number below.
Phone
1.888.739.2932 from Monday – Friday, 9:00 AM – 5:00 PM PST
Mail
1517 North Point Street, Suite 553, San Francisco, CA 94123 USA