Commitment to Accessibility

Tatcha's

Tatcha celebrates all people and believes that beauty begins in the heart and the mind. We are here in the digital world to serve customers of all abilities, and we want our website experience to reflect inclusivity and diversity for everyone.

Tatcha is committed to making our website's content accessible and user friendly to everyone. To accomplish this, we have partnered with eSSENTIAL Accessibility to help us improve the user experience of our website for all customers.

If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 1-877-322-8633 or email our team at customercare@tatcha.com . with “Digital Accessibility” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

Please note that our website may link to, or interface with, third-party websites that we do not control and are not affiliated directly with Tatcha. These third-party vendors may not have undertaken the same efforts that Tatcha has to comply with the WCAG standards. As such, Tatcha does not make representations regarding the accessibility and compliance with the ADA of third-party websites. In addition, third-party vendors provide some content, plugins and widgets on our site. While we ask those third-party vendors to ensure compliance, we cannot ensure their conformance, but commit to continuously working with them to ensure updates and improvements are made consistently to improve the customer experience for all.