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Ichi-go, ichi-e.

It means "just this one moment, once in a lifetime" and speaks to the preciousness of life's experiences, including service experiences.

At Tatcha, we are inspired and humbled by this principle and adopted it as our philosophy for customer service. We treasure every customer and live to surprise and delight you. In every moment, your happiness is our highest priority.

If you ever have any questions, we'd love to hear from you.  Please feel free to email us at info@tatcha.com or call our office at (888) 739-2932 ext. 1. We are available Monday through Friday (excluding holidays) from 9 a.m. to 5 p.m. PST. Or send us a note at:

1517 North Point Street #553
San Francisco, CA 94123

And don't forget to sign up for our newsletter to be among the first to know about our newest discoveries, exclusive offers and other happenings. Sign up here.

Professional Makeup Artists and Aestheticians
Tatcha is proud to support the artist and beauty community. Please call (888) 739-2932 ext 1, for information regarding our professional program.

We are delighted to discuss retail partnership opportunities. Please email us at sales@tatcha.com or call (888) 739-2932 ext. 10 for more information.

Press inquiries are welcome to contact media@tatcha.com at any time or call (888) 739-2932 ext. 7.

We'd Love To Hear From You

350 Rhode Island Street, Suite 110
San Francisco, CA 94103
Hours: Monday through Friday, 9am-5pm PST